Privacy Policy
Last updated: March 2026
1. Information We Collect
Palm & Sage collects personal information that you voluntarily provide when you interact with our website and services. This includes details submitted through our consultation request forms, estate assessment questionnaires, and Collector Circle signup. The information we may collect includes your name, email address, phone number, mailing address, and details about your estate or collection. We do not collect data through automated tracking beyond what is necessary for basic site functionality, such as essential cookies for session management.
2. How We Use Your Information
The information you provide allows us to respond to consultation requests, schedule and conduct estate assessments, prepare proposals for our services, and deliver a personalized experience throughout the estate sale process. If you have joined our Collector Circle, we use your contact details and stated interests to notify you of upcoming sales, exclusive previews, and curated collections that match your preferences. You may opt out of these communications at any time by contacting us directly or using the unsubscribe option in any email.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. In limited circumstances, we may share information with trusted service providers who assist us in operating our website, processing payments, or conducting our business — but only to the extent necessary and always under strict confidentiality obligations. We may also disclose information when required by law, or to protect the rights, safety, and property of Palm & Sage and our clients.
4. Data Security
We take reasonable measures to protect the personal information you share with us, including secure data storage, encrypted transmissions, and restricted access protocols. Estate details and property information are treated with the same discretion we apply to our in-person consultations. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute protection. We encourage you to contact us promptly if you believe your information has been compromised.
5. Your Rights
Under California law, you have the right to request access to any personal information we hold about you, to request corrections to inaccurate data, and to request deletion of your information from our records. You may also request that we stop using your data for marketing purposes, including Collector Circle communications. To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable timeframe, and no later than 45 days as required by applicable law.
6. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at concierge@palmsage.com or by phone at (858) 555‑1234. You may also write to us at Palm & Sage, La Jolla, California. We are committed to addressing your concerns and ensuring your privacy is respected.